617-998-8571
All Systems Operational
Video Courses   ? Operational
Canvas   ? Operational
Zoom Video Communications, Inc. Zoom Meetings   Operational
Adobe Connect   ? Operational
Blackboard Collaborate   ? Operational
Online Services   ? Operational
AWS CloudFront   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2017

No incidents reported today.

Oct 19, 2017
Resolved - The Chat issue has been resolved
Oct 19, 16:50 EDT
Update - The Canvas Chat function continues to be partially degraded. Users
experiencing the issue report that messages are delayed, duplicate messages
appear, and the scroll function is stuck. Instructure is aware of the issue
and is investigating the root cause.

Please continue to report Chat service degradation to
AcademicTechnology@dce.harvard.edu
Oct 2, 20:39 EDT
Update - The Canvas Chat function is partially degraded. Users experiencing the
issue report that messages are delayed. Instructure is aware of the issue
and will implement a fix on Monday, September 18th. We expect Chat to be
fully functional on Tuesday, September 19th. Until then, users are encouraged
to refresh open Chat pages often to trigger cached messages to display.

Please continue to report Chat service degradation to
AcademicTechnology@dce.harvard.edu
Sep 18, 23:10 EDT
Identified - The Canvas Chat function is partially degraded. Users experiencing the
issue report that messages are delayed. Instructure is aware of the issue
and will implement a fix on Monday, September 18th. Until then, users are
encouraged to refresh open Chat pages often to trigger cached messages to
display.

Please continue to report Chat service degradation to
AcademicTechnology@dce.harvard.edu
Sep 13, 10:58 EDT
Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017
Completed - The scheduled maintenance has been completed.
Oct 6, 09:12 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 08:00 EDT
Scheduled - We will be performing Video Courses maintenance on Friday, October 6, between 8:00 am-10:00 am US EDT. Video access may be periodically impacted during this time.
Oct 5, 12:16 EDT