Update - The Canvas Chat function is partially degraded. Users experiencing the
issue report that messages are delayed. Instructure is aware of the issue
and will implement a fix on Monday, September 18th. We expect Chat to be
fully functional on Tuesday, September 19th. Until then, users are encouraged
to refresh open Chat pages often to trigger cached messages to display.

Please continue to report Chat service degradation to
AcademicTechnology@dce.harvard.edu
Sep 18, 23:10 EDT

Identified - The Canvas Chat function is partially degraded. Users experiencing the
issue report that messages are delayed. Instructure is aware of the issue
and will implement a fix on Monday, September 18th. Until then, users are
encouraged to refresh open Chat pages often to trigger cached messages to
display.

Please continue to report Chat service degradation to
AcademicTechnology@dce.harvard.edu
Sep 13, 10:58 EDT