617-998-8571
All Systems Operational
Video Courses ? Operational
Canvas ? Operational
Zoom Video Communications, Inc. Zoom Meetings Operational
Adobe Connect ? Operational
Online Services ? Operational
AWS CloudFront ? Operational
DCE Open edX ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing maintenance to Online Services (dceweb.harvard.edu) this Saturday morning, from 12:00 AM to 10:00 AM, EDT. During this time the Online Service site will be down.
Posted on Mar 19, 10:49 EDT
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019
Completed - The scheduled maintenance has been completed.
Mar 14, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 08:00 EDT
Scheduled - Regularly scheduled maintenance will occur on Thursday, March 14, from 8am-10am US EDT. Video access may be periodically impacted during that time.
Mar 13, 12:26 EDT
Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019
Resolved - This incident has been resolved.
Mar 9, 15:05 EST
Monitoring - We have implemented a workaround and videos are now available. We will continue to monitor the system.
Mar 8, 22:22 EST
Identified - We've identified the issue but have run into another problem as we try to implement our solution.
Mar 8, 19:45 EST
Update - We are continuing to investigate this issue.
Mar 8, 17:52 EST
Investigating - We have received reports of problems logging in to see videos. Our technical staff are actively investigating the problem.
Mar 8, 17:35 EST
Resolved - Incident resolved. Mail reported flowing as of 12:55 PM.
Mar 9, 15:04 EST
Identified - Online Services (dceweb.harvard.edu) is unable to send email at this time.
Mar 9, 10:13 EST
Mar 7, 2019
Completed - The scheduled maintenance has been completed.
Mar 7, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 08:00 EST
Scheduled - We will be performing Video Courses maintenance on Thursday, March 7, between 8:00 am-10:00 am US EST. Video access may be periodically impacted during this time.
Mar 6, 13:46 EST
Mar 6, 2019

No incidents reported.

Mar 5, 2019

No incidents reported.