External Email Routing Problem

Incident Report for Status - Harvard Division of Continuing Education

Resolved

Harvard's central IT department has resolved this issue.

Posted Feb 14, 2024 - 19:41 EST

Monitoring

Harvard central IT reports "The issue impacting email delivery has been resolved by our vendor and email delivery is fully operational for all users." Email sent to academictechnology@dce.harvard.edu and webconference@dce.harvard.edu before 2:00 PM today may need to be resent.

Posted Feb 14, 2024 - 15:55 EST

Identified

Harvard's central IT department is reporting problems routing external emails. Two of DCE's support email addresses academictechnology@dce.harvard.edu and webconference@dce.harvard.edu are unable to receive email.

Posted Feb 14, 2024 - 13:31 EST